Levels of locking a residence
A residence can be locked either manually by the admin or project manager or automatically when a specific stop date passes. When the residence is not locked, the customer is free to change the residence options. There are four different locking levels. When a new residence is created, it is automatically set to Not locked.
Customers and admin / project managers can make changes to the home.
Q: What happens if a customer wants to change a products but they have already sent in their choices?
A: You have two options:
- Change to the green level and make all the choices available again.
- Change to the yellow level and change products in the admin view.